User-centered design practices are at the heart of our process. Through ongoing research, we uncover Product Insights that inform our direction.
Throughout our process we are focused on producing great work, collecting feedback and uncovering Product Insights. Our path will not always be straightforward, and may have twists and turns, but it will follow this basic sequence.
The first step in our process is all about learning. During Brainstorming we engage in needfinding, opening up a problem and exploring possibilities. We conduct audits, conduct stakeholder interviews, and early user research. Our goal is to define the problem we’re trying to solve and how we can best solve it during our engagement.
During Exploration, we dig into the problem and generate ideas. We start out with sketches to get out many concepts quickly. We compile workflows, journey maps and increase the fidelity of our sketches moving on to wireframes and clickable prototypes. Rapid prototyping and design iteration let us move through concepts quickly and settle on a direction for the build.
With our design requirements in mind, we’ll create visual designs for your web app, website or mobile app. This may include work on naming, brand identity, color palette creation, font selection and photography style. Final visual designs will be reviewed before UI build, testing and launch. Throughout our design process, we check in with users and stakeholders for feedback and direction. Following Design & Build, we continue to support the evolution of your product over time.
Every project starts with a plan including the high-level focus for each week, major deliverables, and timelines. Our project plans are fluid, and as we uncover Product Insights, our plan will shift. Project plans provide flexibility while keeping us on track throughout our engagement.
Every week you will participate in a group call with stakeholders from your organization and your personal Account Manager.
Your Account Manager will keep you apprised of project progress, raise questions and deliver assignments. Your Account Manager will bring in team members to weekly check-ins as needed. These calls will act as brainstorming sessions, progress reports, and a standing forum to deliver results of user testing, etc. Additional engagement will happen over phone or email, or in person.
Your Account Manager will handle management of your project and be a primary point of contact with the design and engineering team. We handle design, build quality assurance and testing internally. Clients can be very involved and hands-on or more hands-off throughout this process, depending on availability.
Clients engage with our research, design and engineering teams on an as-needed basis throughout our engagement. Our work environment is very open and fluid. During brainstorming, we often collaborate across disciplines. During exploration, researchers and designers work together more closely. And during build and launch designers and engineers work together most closely with researchers collaborating as needed to bring in user feedback. Our team is committed to generating a solid product which will be effective for clients and end-users.
“Flower Press Creative Studio is thorough in their work. The team is skilled in both design and development which streamlines execution. They’re a committed partner. We have collaborated on Web Apps, Websites and Mobile Apps for over 15 years.” – CEO, Jobs Nirvana